🎁Gift wrapping🎁
🎁Gift wrapping🎁
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Return Policy
The Hague Pen Bookstore's Return Policy 📖
Return period:
You have 14 days from the date of receipt to request a return of the books.
Basic requirements:
- The book must be returned in its original, brand-new condition (unread, with its original cover intact, and free from any marks or damage).
- The purchase invoice or order number must be attached.
Free returns (at our expense):
- If there is a defect in the manufacturing or printing (missing or duplicate pages).
- If we send you the wrong book or it is damaged during shipping.
- Returns are subject to a fee (at your expense):
If you change your mind, you may return the book provided that the above conditions are met, and you will bear the return shipping costs and related administrative fees .
Incorrect title:
The customer bears full responsibility for the accuracy of the address he registers during the purchase process.
Please double-check your address during checkout . If delivery fails due to an incorrect address, you will be responsible for the redirection costs, or they will be deducted from any refund.
📄 Please see all the details and complete procedures by visiting [ The full return policy page is here .]
Delivery policy
Welcome to our store! We strive to deliver your books to you as quickly as possible and at the best cost.
Enjoy free shipping on large orders!
✨ Here is a brief overview of delivery to all parts of the Netherlands and EU countries.
🇳🇱 Delivery within the Netherlands
- Delivery time: 2 to 4 business days.
-
Delivery and pricing options: Free shipping 🎁: We offer free shipping on all orders over €35 . Standard shipping (for small orders): €1.95 for orders under €35.
🇪🇺 Delivery to EU countries - Company: DHL or PostNL International (We choose the best price and speed to deliver your order).
- Delivery time: 3 to 8 business days.
- Delivery and pricing options: Free shipping 🎁: We offer free shipping on all international orders over €99.94 . Standard shipping (for small orders): €9.95 for orders under €99.94 .
- Germany, Belgium: We offer free shipping on all orders over €85 . Standard shipping (for small orders): €8.95 for orders under €85 .
📄 For more details and full terms, please visit [ link to shipping and return policy page ].
About the book
🎁 Make your order a special gift!
We offer a professional gift wrapping service to make your books an unforgettable gift, wrapped with love and care.
- 🎁 Elegant packaging: Premium quality wrapping paper that matches the value of the book.
- 💌 Gift card: A personalized card printed with your own text.
- 🎀 Finishing touch: A distinctive decorative ribbon that complements the beauty of the gift.
2. Add this "packaging service" to your cart.
3. Complete the application and we will take care of the rest.
🎁 Make your order a special gift!
We offer a professional gift wrapping service to make your books an unforgettable gift, wrapped with love and care.
- 🎁 Elegant packaging: Premium quality wrapping paper that matches the value of the book.
- 💌 Gift card: A personalized card printed with your own text.
- 🎀 Finishing touch: A distinctive decorative ribbon that complements the beauty of the gift.
2. Add this "packaging service" to your cart.
3. Complete the application and we will take care of the rest.
