The Library of Missing Words
The Library of Missing Words
Return Policy
The Hague Pen Bookstore's Return Policy 📖
Return period:
You have 14 days from the date of receipt to request a return of the books.
Basic requirements:
- The book must be returned in its original, brand-new condition (unread, with its original cover intact, and free from any marks or damage).
- The purchase invoice or order number must be attached.
Free returns (at our expense):
- If there is a defect in the manufacturing or printing (missing or duplicate pages).
- If we send you the wrong book or it is damaged during shipping.
- Returns are subject to a fee (at your expense):
If you change your mind, you may return the book provided that the above conditions are met, and you will bear the return shipping costs and related administrative fees .
Incorrect title:
The customer bears full responsibility for the accuracy of the address he registers during the purchase process.
Please double-check your address during checkout . If delivery fails due to an incorrect address, you will be responsible for the redirection costs, or they will be deducted from any refund.
📄 Please see all the details and complete procedures by visiting [ The full return policy page is here .]
Delivery policy
Welcome to our store! We strive to deliver your books to you as quickly as possible and at the best cost.
Enjoy free shipping on large orders!
✨ Here is a brief overview of delivery to all parts of the Netherlands and EU countries.
🇳🇱 Delivery within the Netherlands
- Delivery time: 2 to 4 business days.
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Delivery and pricing options: Free shipping 🎁: We offer free shipping on all orders over €35 . Standard shipping (for small orders): €1.95 for orders under €35.
🇪🇺 Delivery to EU countries - Company: DHL or PostNL International (We choose the best price and speed to deliver your order).
- Delivery time: 3 to 8 business days.
- Delivery and pricing options: Free shipping 🎁: We offer free shipping on all international orders over €99.94 . Standard shipping (for small orders): €9.95 for orders under €99.94 .
- Germany, Belgium: We offer free shipping on all orders over €85 . Standard shipping (for small orders): €8.95 for orders under €85 .
📄 For more details and full terms, please visit [ link to shipping and return policy page ].
About the book
Basic specifications
| Author | Stephanie Butland |
| Publishing House | Dar Al Karma |
| Year of publication | 2020 |
| Number of pages | 384 pages |
| Dimensions | 21 x 14 cm |
| the weight | 500 g |
| Literary genre | Contemporary novel / psychological drama |
About the book
The novel The Library of Lost Words follows the story of a girl who works in a quirky little bookstore
It is unique, where visitors find not only books, but also words capable of
Healing the wounds and breathing life back into the soul.
The novel revolves around the protagonist, Liv , who carries a painful past and finds solace in the world of books.
The secrets of the library became a refuge that helped her rediscover herself, understand her feelings, and cope.
With loss and inner healing.
The novel combines human drama with a delicate literary touch, and highlights the strength
Words can change lives, and how reading can be a true lifeline.
In moments of defeat.
